Privacy Policy

What Does This Privacy Policy Cover?

Our Site, hosted by No Sweat Cloud in the EU, follows this Privacy Policy to explain how we collect and handle information when you visit our Site and associated web pages.

This Privacy Policy applies to the treatment of Personal Information gathered through our Services. Personal Information includes details that can identify an individual, such as their name, email address, and telephone number. While browsing our website, you can choose to navigate most of the pages without providing any Personal Information. However, we may collect technical information (refer to "Information Collected Using Cookies" below) to enhance the navigation, content, and design of our Site.

It's important to note that this Privacy Policy does not cover the privacy practices of third parties, including third-party websites, services, applications, or online resources that may be linked to or referenced on our Site (collectively referred to as "Third Party Services"). We are not responsible for the content or privacy practices of these Third Party Services. We encourage you to review the privacy policies of any Third Party Services you access.

What Information Do We Collect And Why?

We collect information to personalize, improve, and operate our Services. You can voluntarily provide additional information to help us fulfill your requests. The information you provide, excluding Personal Information, is typically stored unless you request its removal. We may share the information with our employees or contractors to meet your needs. Sharing Personal Information with third parties requires your consent unless stated otherwise. We will not use Personal Information for purposes other than your request without giving you the opportunity to agree or limit such usage.

We collect various types of information from our users, including both Personal Information and non-Personal Information.

User Content & Account Information

Certain features of the Services allow you to submit content that is not Personal Information. Any content you submit to the Services may be retained by us in accordance with applicable laws, even after you deactivate your Account. We may share such content with third parties in an anonymized manner that does not disclose Personal Information, as outlined in this Privacy Policy.

When you register and use the Services, No Sweat Cloud collects and stores information as part of your Account, including your full name and email address. You acknowledge that this information may personally identify you, and by creating an Account and providing Personal Information, you understand that your use of the Services may not be anonymous. Our affiliates, service providers, and contractors may also access this information for identification purposes.

Use of Collected Information

• Billing: We use third party payment processing companies ("Payment Processors") who collect and store financial information, such as your payment method (valid credit card number, type, expiration date or other financial information), and their use and storage of that information is governed by the Payment Processors' applicable terms of service and privacy policy. Collected billing information is used for the purposes of processing billing payments and fraud detection.
• Service Improvement: We may automatically receive and record information from your web browser when you interact with the Services, including your IP address. An IP address is a number assigned to you by your Internet service provider so you can access the Internet. We receive IP addresses in the normal course of the operation of our Site. We may automatically collect and record information about your use of features of our Services, about the functionality of our Services, and other information related to your interactions with the Services. We use the information we automatically collect and record to analyze trends, to administer, monitor and improve the Site and Services, to track users' use of the Site and Services, and to gather broad demographic information for aggregate use. We do not use IP addresses to identify you personally or disclose them to others. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the Services (e.g., what links you have clicked on).
  
  Generally, the Services may automatically collect usage information, such as the number and frequency of visitors to the Site. We may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyze and improve them.
• Customer Analytics: As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. To collect this information, when you visit our Site, a "cookie" may be set on your computer. Cookies contain a small amount of information that allows our web servers to recognize you whenever you visit. We store information that we collect through cookies, log files and/or clear gifs to create "settings" regarding your preferences.
  
  We use cookie information to analyze trends, administer the website, track users' movements and gather demographic information for aggregate use. No Sweat Cloud also may use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the Services through the Internet.
  
  Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enable selective use of cookies. A user who does not accept cookies from our Site may not be able to access certain areas of the Site
• Marketing: We may collect statistical information about how users use the Services ("Aggregate Information"). Some of this information may be derived from Personal Information. This statistical information is not Personal Information.

Public Information About Your Activity on the Services

Certain actions you take on the Services could become visible to the public, such as sharing content on the Site or using other features provided by the Services. By sharing such information on the Site, you acknowledge that it may be accessed and utilized by other users or in other ways. It's important to keep in mind that if you decide to provide personal information through public features of the Services, the privacy settings associated with those features will govern the availability of that information to the public. People who come across this information might share or expose it to others or entities beyond our control and without your awareness, and search engines could also index this information.

IP Address Information

Although we collect and retain IP address information, we do not disclose this information to the public. However, there may be instances where we share this information with our partners and service providers in accordance with the purposes outlined in this Privacy Policy.

Aggregate Information

We have the ability to share Aggregate Information with our partners, service providers, and other entities we engage in business with. This type of statistical data is shared to provide our partners with insights into the usage patterns and frequency of our Services, as well as their own services or websites. By doing so, we aim to enhance both their services and the integration of our Services with theirs. Furthermore, these third parties may also share non-private, aggregated, or other non-personal information about you, which they have independently generated or obtained.

Email Communication

No Sweat Cloud may occasionally send promotional materials to you through email. We make an effort to manage the frequency of our emails in order to respect your time and attention. Each email includes an easy way for you to unsubscribe and stop receiving emails from us. If you have received any unsolicited or unwanted email that appears to be from our system, please forward a copy of the email to [email protected] along with your comments. However, please note that we retain the right to contact you for important informational or account-related reasons when we deem it necessary.

Access to Payment Processor Information

As mentioned previously, we utilize Payment Processors to gather and securely store financial information. Occasionally, we may require and receive certain financial details from our Payment Processors to facilitate the completion of transactions initiated by you through the Services. This is done to ensure the security and validity of transactions, as well as to effectively manage our business operations and mitigate potential fraudulent activities.

Information Shared with our Service Providers

We engage individuals and entities, known as "Service Providers," who assist us in carrying out specific tasks on our behalf. In order to deliver products or services to you, it may be necessary for us to share Personal Information with these Service Providers. However, our Service Providers are strictly bound by the terms that prohibit them from utilizing the Personal Information or any other shared information beyond what is essential to assist us in fulfilling the requested products or services.

Information shared during business transfers

Information about our users, including Personal Information, may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this Privacy Policy.

Information shared for our protection and the protection of others.

We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

Information We Share with Your Consent

In addition to the data sharing outlined in this Privacy Policy, you will receive notification regarding the sharing of your Personal Information with third parties, allowing you the option to decline such sharing.

International Data Transfers

No Sweat Cloud is a global business. We may transfer Personal Information to countries other than the country in which the data was originally collected. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your Personal Information to other countries, we will protect that information as described in this Privacy Notice.

Complaints

In compliance with the EU-U.S. Privacy Shield Principles, No Sweat Cloud commits to resolve complaints about your privacy and our collection or use of your personal information. EU / European Economic Area individuals with inquiries or complaints regarding this privacy policy should first contract No Sweat Cloud at [email protected].

Frequently asked questions

If you can’t find what you’re looking for, email us at [email protected] and we will get back to you.

• • Is Information About Me Secure?

    No Sweat Cloud is committed to protecting Personal Information. To do so we employ a variety of security technologies and measures intended to protect our information from unauthorized access, use, or disclosure. No Sweat Cloud has a corporate policy in place that requires all personnel not to disclose Personal Information to any third party that is not entitled to have that information. If you have any questions about the security at our Site, you can send an email to [email protected]. Please note, however, that No Sweat Cloud cannot fully eliminate security risks associated with the collection, disclosure and storage of your information and that mistakes and security breaches may occur. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.

  • How Can I Access, Correct, Amend or Delete my Personal Information?

    If you are a registered user, you can access information and ask for correction of your information, if necessary, that is associated with your Account by logging into the Services. Registered and unregistered users can access and delete cookies through their web browser settings. Registered users can delete Personal Information through their Accounts. Such deleted Personal Information will no longer be stored in No Sweat Cloud's databases, with the exception of: email address, network logs or cases where fraudulent or otherwise illegal activity has been deemed to have occurred as determined by law enforcement or No Sweat Cloud, in which case such information may remain in No Sweat Cloud's database for the purposes of addressing any such fraudulent or otherwise illegal activity. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account. However, any public activity on your Account prior to deletion will remain stored on our servers and will remain accessible to the public. To further request access, correction, amendment or deletion of your Personal Information, you can also directly email No Sweat Cloud at [email protected].

  • What Choices Do I Have Regarding My Information?

    You can use some of the features of the Services without registering, thereby limiting the type of information that we collect. You can always opt not to disclose certain information to us, even though it may be needed to take advantage of some of our Services' features. You have the right to object to the processing and use of your Personal Information as well as the disclosure of your Personal Information to third parties. Please email No Sweat Cloud at [email protected] to make such a request. Please note that opting-out of receiving promotional email will not affect delivery of service-related, transactional, or legal communication. To protect your privacy and security, we may also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business for disaster recovery purposes. Where permitted by law, your ability to access and correct Personal Information will be temporarily limited where access and correction could: inhibit No Sweat Cloud's ability to comply with a legal obligation; inhibit No Sweat Cloud's ability to investigate, make or defend legal claims; result in disclosure of Personal Information about a third party; or result in breach of a contract or disclosure of trade secrets or other proprietary business information belonging to No Sweat Cloud or a third party.

  • What Happens When There Are Changes to this Privacy Policy?

    This Privacy Policy may be modified from time to time, so please review it frequently. Changes to this Privacy Policy will be posted on the Site and we recommend that you review the Privacy Policy to ensure you are aware of any changes made to it. A user is bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the Services for the first time after such material changes are made. Please check the Privacy Policy each time you use our Site for the most current information.

  • What If I Have Questions or Concerns?

    No Sweat Cloud is responsible for the processing of your Personal Information. If you have any further questions or concerns regarding privacy using the Services, or if you'd like to exercise your rights or choices as specified above, including the right to withdraw your consent, please send us a detailed message to [email protected]. Please note the name of the Site or other online resource to which you provided the information, as well as the nature of the information that you provided. We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding our use of Personal Information about you. Except where required by law, No Sweat Cloud cannot ensure a response to questions or comments regarding topics unrelated to this Privacy Policy or our privacy practices.

This Privacy Policy is effective from May 2023