Our Refund Policy was last updated May 2023
Thank you for using the services at No Sweat Cloud.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Refund Policy:
Free 3 Months Trial
We offer a free 3 months trial period to allow potential customers to evaluate our Services before making a purchase. During this trial period, You have full access to all the features and functionality of our platform. As no payment is required during the trial period, no refunds will be issued.
Invoicing and Billing
Once the trial period ends and You decide to continue using our Services, any invoicing will be done on the first day of the following month. This invoice will reflect the amount consumed for the previous month of service. Since we do not charge upfront for any service, refunds will not be provided for any payments made after the completion of the billing cycle.
No Upfront Charges
Our billing model does not involve charging upfront for our Services. This means that any payment made is for the Services consumed during the previous month. As a result, we do not offer refunds for any amount paid for the following month's Services.
While our general policy is not to issue refunds, we understand that there may be exceptional circumstances. If You believe that an exception should be made, please contact our customer support team at [email protected] to discuss your situation further. We will review your request on a case-by-case basis and determine if an exception can be made.
If You wish to discontinue using our services, You can cancel your subscription at any time. However, please note that cancellation does not entitle You to a refund for the current or future billing periods. Once the cancellation is processed, You will not be billed for any subsequent months.
If You have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team at [email protected]. We are here to assist You and provide further clarification on our policies.
Please note that this refund policy is subject to change without prior notice. Any updates or modifications to the policy will be communicated through our official channels.